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Information Technology Services
Phones & Voicemail
Phones & Voicemail
Support for College-provided phones and voice messaging.
Categories (3)
Desktop phones
For changing phone features, phone errors, new phone and new extension
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Mobile phones
For lost/stolen mobile phone, change in service plan or new request.
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Voicemail
For voicemail password reset, voicemail error, new and to disable voicemail.
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Services (2)
Request a Software Phone (Softphone)
A software phone, or softphone, is software that can be installed on your Massasoit-issued device or mobile phone to mimic your desk handset.
Request a service not listed in the Service Catalog
The service I need is not listed in the Service Catalog.
Popular Services
Request website edits
New employees and internal transfers
Report a problem with a computer
Request a service not listed in the Service Catalog
Request additional technology access
My Recently Visited Services
Request website edits
Report a problem connecting to the wireless network
Reserve classroom media equipment
CJIS Support
Report a classroom technology issue
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