My Recently Visited Services
Need some general information about Information Technology Services available at Massasoit? Feel free to ask it here.
Remove access for someone from an existing Argos report
Every project that will require resources from Information Technology Services (ITS) must be submitted for approval prior to project initiation. Projects will be reviewed and prioritized by the College Technology Committee.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
Request changes or leave feedback regarding MyMassasoit portal content.
Request updated or new, branded Massasoit business cards and/or name tags.
Request a room and specify the space requirements for facilities including the date/time, equipment, set-up, and related services (food, beverages, fees).
Report a general issue with a College computer, such as the computer does not turn on, you're receiving an error message, or the computer is unresponsive.
This form may be used to report a physical or technological barrier which restricts or could restrict access to campus programs, facilities, or events.
Request help using PaperCut to print from your mobile device to a designated printer.
The service I need is not listed in the Service Catalog.
This service type is to be used when an end-user needs to have an upgrade or a patch put into our test or production environment. These requests should typically come from the Data Owners of an area.
The service I need is not listed in the Service Catalog.
Report a problem with Banner print jobs.
Request technology accessories such as docking station, mouse, keyboard, etc.
The service I need is not listed in the Service Catalog.
Make a request for software to be installed from one or all computer labs across campus. This service request is intended to be able to ask for new software to be installed that may not already be present, rather than updating any software that is already installed.
A software phone, or softphone, is software that can be installed on your Massasoit-issued device or mobile phone to mimic your desk handset.
Request a technician assist with the troubleshooting of your computer software.
Report a problem connecting to one of the wireless networks