My Recently Visited Services
Report suspicious activity to Information Technology Services for further investigation to determine whether a security risk has been identified.
Request support and approval to procure custom, branded materials for an event or program
This form may be used to report a physical or technological barrier which restricts or could restrict access to campus programs, facilities, or events.
A person has more than one record in the same system. The records may need to be merged.
For hiring managers to request ITS equipment, account creation, and other access for new employees.
Request help with a form that is not functioning correctly, displaying incorrect information, or is being misrouted.
Use this service to report EMS errors that are interfering with college function(s).
Request new hardware, including but not limited to audio-visual equipment and computers for students, for a classroom or computer lab.
The service I need is not listed in the Service Catalog.
A software phone, or softphone, is software that can be installed on your Massasoit-issued device or mobile phone to mimic your desk handset.
Assistance designing, administering, and analyzing surveys.
Report a problem with, or request repair of, an existing voicemail box.
For issues with the Time Collection Devices (TCD) that prevent users from accurately reporting their time punches.
ITS will change an account username one time per semester in accordance with our Account Policy
My phone has no dial tone, my message light isn't working, my phone won't ring, or my phone is going directly to voicemail.
The service I need is not listed in the Service Catalog.
Request this service to ask ITS to move a printer to a new location and make the necessary configuration changes.
Request the deletion of a voicemail box. Removes all voicemail configuration and history.
Multi-factor authentication (MFA) is a method used to provide increased security for usernames and passwords. Massasoit requires usernames to be verified by a second method on a personal device. Users are required to set up and acknowledge a predetermined prompt after entering username/password.
The service I need is not listed in the Service Catalog.
Request an entry in the Monday Morning Minute.
Request changes or leave feedback regarding MyMassasoit portal content.