My Recently Visited Services
Request correction/change of Caller ID display name.
Request changes or leave feedback regarding MyMassasoit portal content.
Request help using PaperCut to print from your mobile device to a designated printer.
Submit a Work Order to the Facilities department using the SchoolDude platform.
Report an error that you have received while using one of our enterprise software solutions.
Request updated or new, branded Massasoit business cards and/or name tags.
Report a general issue with a College computer, such as the computer does not turn on, you're receiving an error message, or the computer is unresponsive.
Make a request for software to be installed from one or all computer labs across campus. This service request is intended to be able to ask for new software to be installed that may not already be present, rather than updating any software that is already installed.
The service I need is not listed in the Service Catalog.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
The service I need is not listed in the Service Catalog.
ITS will change an account username one time per semester in accordance with our Account Policy
Request a technician assist with the troubleshooting of your computer software.
The service I need is not listed in the Service Catalog.
Request assistance with creating print and/or digital advertisements.
Request technology accessories such as docking station, mouse, keyboard, etc.
A software phone, or softphone, is software that can be installed on your Massasoit-issued device or mobile phone to mimic your desk handset.
Modify an existing report by adding output, changing the layout, or adding parameters.
Report suspicious activity to Information Technology Services for further investigation to determine whether a security risk has been identified.
Need some general information about Information Technology Services available at Massasoit? Feel free to ask it here.