My Recently Visited Services
Request access to an existing Argos report
If your primary computer is approaching its end-of-life and has degraded performance, you can request a new one. Requests subject to budget considerations and technical merit.
For approved bring your own devices, request network access.
Every project that will require resources from Information Technology Services (ITS) must be submitted for approval prior to project initiation. Projects will be reviewed and prioritized by the College Technology Committee.
Request this service to ask ITS to move a printer to a new location and make the necessary configuration changes.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
Request technology accessories such as docking station, mouse, keyboard, etc.
Request changes to Outlook Address information including Name, Title, Extension, and Room Number.
Request a new voicemail box to give callers the ability to leave messages
ITS will change an account username one time per semester in accordance with our Account Policy
Make a request for software to be installed from one or all computer labs across campus. This service request is intended to be able to ask for new software to be installed that may not already be present, rather than updating any software that is already installed.
Report an error that you have received while using one of our enterprise software solutions.
Request changes or leave feedback regarding MyMassasoit portal content.
Report a problem with a current report, including missing data or erroneous results.
Request updated or new, branded Massasoit business cards and/or name tags.
Use this request to make configuration changes to the system such as room/building addition or inactivation; adding categories; resource pricing changes; etc.
Request a room and specify the space requirements for facilities including the date/time, equipment, set-up, and related services (food, beverages, fees).
Report a problem with Banner print jobs.
The service I need is not listed in the Service Catalog.
This service type is to be used when an end-user needs to have an upgrade or a patch put into our test or production environment. These requests should typically come from the Data Owners of an area.
Request a technician assist with the troubleshooting of your computer software.
Assistance designing, administering, and analyzing surveys.