My Recently Visited Services
Request help with a form that is not functioning correctly, displaying incorrect information, or is being misrouted.
Request correction/change of Caller ID display name.
This service provides help with purchasing and acquisition of all technical equipment including docking station, mouse, keyboard, laptop, monitors, software, apps.
This could be a purchase request, a quote request, or a request for a new hire (faculty or staff). Members of the Information Technology Services department provide assistance with the quote process and on some occasions the actual purchase of hardware. All of the requests must receive approval from the requestor's budget approver. Purchases must adhere to the guidelines of the Massasoit Technology Purchasing Policy.
Report a problem with Banner print jobs.
Publicity request to share stories about Massasoit constituents' accomplishments and important happenings.
The service I need is not listed in the Service Catalog.
Make a request for software to be installed from one or all computer labs across campus. This service request is intended to be able to ask for new software to be installed that may not already be present, rather than updating any software that is already installed.
Report a problem connecting to one of the wireless networks
Use this request to make configuration changes to the system such as room/building addition or inactivation; adding categories; resource pricing changes; etc.
Request a room and specify the space requirements for facilities including the date/time, equipment, set-up, and related services (food, beverages, fees).
ITS will change an account username one time per semester in accordance with our Account Policy
Request an account for a new employee, internal transfer, contractor, consultant, or other authorized personnel.
My phone has no dial tone, my message light isn't working, my phone won't ring, or my phone is going directly to voicemail.
Assistance designing, administering, and analyzing surveys.
Report an error that you have received while using one of our enterprise software solutions.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
Request an email to be sent to employes and/or students.
Request changes or leave feedback regarding MyMassasoit portal content.
Request assistance moving your computer or telephone equipment to another location on campus.
The service I need is not listed in the Service Catalog.
The service I need is not listed in the Service Catalog.
Request an event to be added to the portal or website calendar.
Information Technology Services can provide a wide array of event services for a large variety of event types. Offerings include everything from a small single-microphone setup to a large-scale live stream event in one of Massasoit's theatres. Recording services are NOT provided by ITS, but may be requested from the TV/Radio department.