My Recently Visited Services
ITS will change an account username one time per semester in accordance with our Account Policy
The service I need is not listed in the Service Catalog.
Request a technician assist with the troubleshooting of your computer software.
Report an error that you have received while using one of our enterprise software solutions.
Report a problem with a current report, including missing data or erroneous results.
Modify an existing report by adding output, changing the layout, or adding parameters.
Report a general issue with a College computer, such as the computer does not turn on, you're receiving an error message, or the computer is unresponsive.
Report a problem with, or request repair of, an existing voicemail box.
This service will link you to the Event Management System (EMS) where you can request event-related items such as rooms, audio-visual, catering, facilities support, and more.
Make a request for software to be installed from one or all computer labs across campus. This service request is intended to be able to ask for new software to be installed that may not already be present, rather than updating any software that is already installed.
This service type is to be used when an end-user needs to have an upgrade or a patch put into our test or production environment. These requests should typically come from the Data Owners of an area.
The service I need is not listed in the Service Catalog.
Remove technology access for employees who are ending their College service.
Request new phone hardware or a new extension for an employee or department.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
Request an email to be sent to employes and/or students.
Remove access for someone from an existing Argos report
Request technology accessories such as docking station, mouse, keyboard, etc.
Need some general information about Information Technology Services available at Massasoit? Feel free to ask it here.
Request a new online form using Dynamic Forms. Forms can be routed for e-signatures and integrate with Banner.
Submit a Work Order to the Facilities department using the SchoolDude platform.
The service I need is not listed in the Service Catalog.