My Recently Visited Services
Multi-factor authentication (MFA) is a method used to provide increased security for usernames and passwords. Massasoit requires usernames to be verified by a second method on a personal device. Users are required to set up and acknowledge a predetermined prompt after entering username/password.
The service I need is not listed in the Service Catalog.
Request an event to be added to the portal or website calendar.
The service I need is not listed in the Service Catalog.
My phone has no dial tone, my message light isn't working, my phone won't ring, or my phone is going directly to voicemail.
Add, change, or delete content on another online medium, such as the Library or Athletics websites.
Request supplies that are maintained in bulk by Facilities such as paper, letterhead, envelopes, etc.
Report a problem with, or request repair of, an existing voicemail box.
Request technology accessories such as docking station, mouse, keyboard, etc.
Report any issue you're experiencing when scanning to email.
Information Technology Services can provide a wide array of event services for a large variety of event types. Offerings include everything from a small single-microphone setup to a large-scale live stream event in one of Massasoit's theatres. Recording services are NOT provided by ITS, but may be requested from the TV/Radio department.
Report an error that you have received while using one of our enterprise software solutions.
Request help with a form that is not functioning correctly, displaying incorrect information, or is being misrouted.
A software phone, or softphone, is software that can be installed on your Massasoit-issued device or mobile phone to mimic your desk handset.
Request input, guidance, and support to draft written copy for a number of mediums.
Publicity request to share stories about Massasoit constituents' accomplishments and important happenings.
Remove access for someone from an existing Argos report
For hiring managers to request ITS equipment, account creation, and other access for new employees.
Request access to an existing Argos report
Report a problem with a current report, including missing data or erroneous results.
Request changes to Outlook Address information including Name, Title, Extension, and Room Number.
Learn how to use the technology installed in your classroom or computer lab.
The service I need is not listed in the Service Catalog.