My Recently Visited Services
Request a technician assist with the troubleshooting of your computer software.
Report a problem with a current report, including missing data or erroneous results.
Submit a Work Order to the Facilities department using the SchoolDude platform.
For password and authorization related issues. This includes being unable to login to MyMassasoit or the computers on campus.
Report a problem connecting to one of the wireless networks
Every project that will require resources from Information Technology Services (ITS) must be submitted for approval prior to project initiation. Projects will be reviewed and prioritized by the College Technology Committee.
This service includes: evaluating Degree Works changes; process automation; and general technical support. Please do not use this service to report error messages.
Modify an existing report by adding output, changing the layout, or adding parameters.
This service provides the option to change current phone features to an employee desk phone. Features include answering multiple extensions, adding additional quick dial extensions, adding quick dial 911, and others.
Request the deletion of a voicemail box. Removes all voicemail configuration and history.
Report a general issue with a College computer, such as the computer does not turn on, you're receiving an error message, or the computer is unresponsive.
request a change in the current service on a Massasoit issued mobile phone
For approved bring your own devices, request network access.
Report a problem connecting to the wired network.
VPN access may be available to authorized personnel. If you would like to request access, use the form attached to this service
Request changes or leave feedback regarding MyMassasoit portal content.
Report a problem with Banner print jobs.
Learn how to use the technology installed in your classroom or computer lab.
Add, change, or delete content on another online medium, such as the Library or Athletics websites.
Request the installation of software either on your work computer or for use in a computer lab.
Request an account for a new employee, internal transfer, contractor, consultant, or other authorized personnel.