My Recently Visited Services
Request an information to be added to the College TV monitors.
Request changes to Outlook Address information including Name, Title, Extension, and Room Number.
ITS will change an account username one time per semester in accordance with our Account Policy
Submit a Work Order to the Facilities department using the SchoolDude platform.
For hiring managers to request ITS equipment, account creation, and other access for new employees.
Arrange for audio-video equipment such as a laptop, projector, or document camera.
Request help with a form that is not functioning correctly, displaying incorrect information, or is being misrouted.
The service I need is not listed in the Service Catalog.
Request a refresh (or clone) of a Banner test of development database. Clones provide a copy of production (PROD) as of a point in time and may be useful for testing, development, or reporting purposes. Refreshes must be coordinated amongst all users who may be using the environments.
There are hundreds of Sharepoint and network folders in which are stored millions of files that are used by a variety of faculty, staff and students across campus. Use this form to request access to those files as required by your position, job or class.
This service is intended to help develop and support larger events, programs, and campaigns.
Request an entry in the Monday Morning Minute.
Report a problem connecting to one of the wireless networks
For password and authorization related issues. This includes being unable to login to MyMassasoit or the computers on campus.
This service includes: evaluating Degree Works changes; process automation; and general technical support. Please do not use this service to report error messages.
Request service for issues relating to any classroom and/or AV technology in a classroom. This can include the computer, projectors, audio issues, Blu-Ray players, etc.
Request the installation of software either on your work computer or for use in a computer lab.
Use this page for information on ordering supplies for your office printer or multifunction device
The service I need is not listed in the Service Catalog.
Report a problem connecting to the wired network.
Request correction/change of Caller ID display name.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
Request a key to a campus space. Keys should not be transferred between employees; keys should only be provided by and returned to Facilities.