My Recently Visited Services
Report an error that you have received while using one of our enterprise software solutions.
Request a technician assist with the troubleshooting of your computer software.
Submit a Work Order to the Facilities department using the SchoolDude platform.
Report a general issue with a College computer, such as the computer does not turn on, you're receiving an error message, or the computer is unresponsive.
Need some general information about Information Technology Services available at Massasoit? Feel free to ask it here.
Request an event to be added to the portal or website calendar.
Request Massasoit-branded promotional items from the College's existing inventory.
ITS will change an account username one time per semester in accordance with our Account Policy
Remove access for someone from an existing Argos report
For hiring managers to request ITS equipment, account creation, and other access for new employees.
Request technology accessories such as docking station, mouse, keyboard, etc.
This service provides help with the purchase and acquisition of new software.
Request help using PaperCut to print from your mobile device to a designated printer.
Make a request for software to be installed from one or all computer labs across campus. This service request is intended to be able to ask for new software to be installed that may not already be present, rather than updating any software that is already installed.
Request a new Knowledge Base article be added to our documentation library.
Request changes or leave feedback regarding MyMassasoit portal content.
Request input, guidance, and support to draft written copy for a number of mediums.
Use this service to submit a post or request a campaign on social media.
For password and authorization related issues. This includes being unable to login to MyMassasoit or the computers on campus.
For issues with the Time Collection Devices (TCD) that prevent users from accurately reporting their time punches.
Request updated or new, branded Massasoit business cards and/or name tags.
Modify an existing report by adding output, changing the layout, or adding parameters.
Request a room and specify the space requirements for facilities including the date/time, equipment, set-up, and related services (food, beverages, fees).
Arrange for audio-video equipment such as a laptop, projector, or document camera.