My Recently Visited Services
Modify an existing report by adding output, changing the layout, or adding parameters.
Use this service to report EMS errors that are interfering with college function(s).
ITS will change an account username one time per semester in accordance with our Account Policy
request a change in the current service on a Massasoit issued mobile phone
Request a room and specify the space requirements for facilities including the date/time, equipment, set-up, and related services (food, beverages, fees).
Multi-factor authentication (MFA) is a method used to provide increased security for usernames and passwords. Massasoit requires usernames to be verified by a second method on a personal device. Users are required to set up and acknowledge a predetermined prompt after entering username/password.
Report suspicious activity to Information Technology Services for further investigation to determine whether a security risk has been identified.
Arrange for audio-video equipment such as a laptop, projector, or document camera.
This service type is to be used when an end-user needs to have an upgrade or a patch put into our test or production environment. These requests should typically come from the Data Owners of an area.
Request correction/change of Caller ID display name.
A software phone, or softphone, is software that can be installed on your Massasoit-issued device or mobile phone to mimic your desk handset.
The service I need is not listed in the Service Catalog.
For password and authorization related issues. This includes being unable to login to MyMassasoit or the computers on campus.
Report a problem with a current report, including missing data or erroneous results.
Request an event to be added to the portal or website calendar.
For hiring managers to request ITS equipment, account creation, and other access for new employees.
This service includes: evaluating Banner changes; process automation; and general technical support. Please do not use this service for reporting error messages.
Report an error that you have received while using one of our enterprise software solutions.
Request changes or leave feedback regarding MyMassasoit portal content.
Report a problem with Banner print jobs.