My Recently Visited Services
Request updated or new, branded Massasoit business cards and/or name tags.
This service provides help with purchasing and acquisition of all technical equipment including docking station, mouse, keyboard, laptop, monitors, software, apps.
This could be a purchase request, a quote request, or a request for a new hire (faculty or staff). Members of the Information Technology Services department provide assistance with the quote process and on some occasions the actual purchase of hardware. All of the requests must receive approval from the requestor's budget approver. Purchases must adhere to the guidelines of the Massasoit Technology Purchasing Policy.
Request service for issues relating to any classroom and/or AV technology in a classroom. This can include the computer, projectors, audio issues, Blu-Ray players, etc.
Submit this request to join the College's expert database.
Report a problem with a current report, including missing data or erroneous results.
Report a problem connecting to one of the wireless networks
ITS will change an account username one time per semester in accordance with our Account Policy
The service I need is not listed in the Service Catalog.
For requesting temporary administrative rights over your work computer.
Make your request to have existing lab software updated to a new version.
The service I need is not listed in the Service Catalog.
Submit a Work Order to the Facilities department using the SchoolDude platform.
Report a problem with, or request repair of, an existing voicemail box.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
VPN access may be available to authorized personnel. If you would like to request access, use the form attached to this service
Report a general issue with a College computer, such as the computer does not turn on, you're receiving an error message, or the computer is unresponsive.
Request a room and specify the space requirements for facilities including the date/time, equipment, set-up, and related services (food, beverages, fees).
Request an account for a new employee, internal transfer, contractor, consultant, or other authorized personnel.
Request a key to a campus space. Keys should not be transferred between employees; keys should only be provided by and returned to Facilities.