My Recently Visited Services
There are hundreds of Sharepoint and network folders in which are stored millions of files that are used by a variety of faculty, staff and students across campus. Use this form to request access to those files as required by your position, job or class.
Request a technician assist with the troubleshooting of your computer software.
Request access to an existing Argos report
Request help with a form that is not functioning correctly, displaying incorrect information, or is being misrouted.
For approved bring your own devices, request network access.
This service provides the option to change current phone features to an employee desk phone. Features include answering multiple extensions, adding additional quick dial extensions, adding quick dial 911, and others.
VPN access may be available to authorized personnel. If you would like to request access, use the form attached to this service
Remove technology access for employees and authorized third parties who are ending their current position. This includes current employees who are leaving one position to begin another.
This service includes: evaluating Banner changes; process automation; and general technical support. Please do not use this service for reporting error messages.
Request new hardware, including but not limited to audio-visual equipment and computers for students, for a classroom or computer lab.
The service I need is not listed in the Service Catalog.
For requesting temporary administrative rights over your work computer.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
Make your request to have existing lab software updated to a new version.
Submit a Work Order to the Facilities department using the SchoolDude platform.
This service will link you to the Event Management System (EMS) where you can request event-related items such as rooms, audio-visual, catering, facilities support, and more.
This service includes: evaluating Degree Works changes; process automation; and general technical support. Please do not use this service to report error messages.
Multi-factor authentication (MFA) is a method used to provide increased security for usernames and passwords. Massasoit requires usernames to be verified by a second method on a personal device. Users are required to set up and acknowledge a predetermined prompt after entering username/password.
Request an account for a new employee, internal transfer, contractor, consultant, or other authorized personnel.
Report an error that you have received while using one of our enterprise software solutions.
Use this service to report EMS errors that are interfering with college function(s).