My Recently Visited Services
Request Massasoit-branded promotional items from the College's existing inventory.
Remove access for someone from an existing Argos report
Request a new Knowledge Base article be added to our documentation library.
Report a problem with a current report, including missing data or erroneous results.
The service I need is not listed in the Service Catalog.
Request the deletion of a voicemail box. Removes all voicemail configuration and history.
ITS will change an account username one time per semester in accordance with our Account Policy
Submit a Work Order to the Facilities department using the SchoolDude platform.
For hiring managers to request ITS equipment, account creation, and other access for new employees.
Request a new voicemail box to give callers the ability to leave messages
The service I need is not listed in the Service Catalog.
Request information be added to the College's interior digital signs.
Request a new online form using Dynamic Forms. Forms can be routed for e-signatures and integrate with Banner.
Report a problem with a printer on campus such as low supplies or a paper jam.
Use this request to make configuration changes to the system such as room/building addition or inactivation; adding categories; resource pricing changes; etc.
This service provides consulting, coordination, and management of IT vendors, licensing, and purchases.
Remove technology access for employees who are ending their College service.
Request assistance moving your computer or telephone equipment to another location on campus.
Request changes to Outlook Address information including Name, Title, Extension, and Room Number.
Support request for the Criminal Justice Information System (CJIS)
Arrange for audio-video equipment such as a laptop, projector, or document camera.
Please use this service if you're receiving SPAM messages, are getting emails bounced back for emails you know exist, or require confirmation about the delivery of an email.
Information Technology Services can provide a wide array of event services for a large variety of event types. Offerings include everything from a small single-microphone setup to a large-scale live stream event in one of Massasoit's theatres. Recording services are NOT provided by ITS, but may be requested from the TV/Radio department.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.