My Recently Visited Services
The service I need is not listed in the Service Catalog.
This service includes: evaluating Degree Works changes; process automation; and general technical support. Please do not use this service to report error messages.
Request a technician assist with the troubleshooting of your computer software.
Request a room and specify the space requirements for facilities including the date/time, equipment, set-up, and related services (food, beverages, fees).
For approved bring your own devices, request network access.
Request assistance moving your computer or telephone equipment to another location on campus.
The service I need is not listed in the Service Catalog.
Submit a Work Order to the Facilities department using the SchoolDude platform.
Request an account for a new employee, internal transfer, contractor, consultant, or other authorized personnel.
Request the installation of software either on your work computer or for use in a computer lab.
Request new hardware, including but not limited to audio-visual equipment and computers for students, for a classroom or computer lab.
Report an error that you have received while using one of our enterprise software solutions.
Request branded materials like tablecloths, table runners, step-and-repeats, and banners for events.
Choose from a range of creative and production assistance for printed publications and a variety of marketing collateral for internal and external audiences.
Request support and approval to procure custom, branded materials for an event or program
ITS will change an account username one time per semester in accordance with our Account Policy
Use this service to report EMS errors that are interfering with college function(s).
This service includes: evaluating Banner changes; process automation; and general technical support. Please do not use this service for reporting error messages.
Request input, guidance, and support to draft written copy for a number of mediums.
Multi-factor authentication (MFA) is a method used to provide increased security for usernames and passwords. Massasoit requires usernames to be verified by a second method on a personal device. Users are required to set up and acknowledge a predetermined prompt after entering username/password.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
There are hundreds of Sharepoint and network folders in which are stored millions of files that are used by a variety of faculty, staff and students across campus. Use this form to request access to those files as required by your position, job or class.
This service will link you to the Event Management System (EMS) where you can request event-related items such as rooms, audio-visual, catering, facilities support, and more.