My Recently Visited Services
Request access to an existing Argos report
Remove access for someone from an existing Argos report
Request input, guidance, and support to draft written copy for a number of mediums.
Report a general issue with a College computer, such as the computer does not turn on, you're receiving an error message, or the computer is unresponsive.
Request a key to a campus space. Keys should not be transferred between employees; keys should only be provided by and returned to Facilities.
Please use this service if you're receiving SPAM messages, are getting emails bounced back for emails you know exist, or require confirmation about the delivery of an email.
Request changes to Outlook Address information including Name, Title, Extension, and Room Number.
For password and authorization related issues. This includes being unable to login to MyMassasoit or the computers on campus.
The service I need is not listed in the Service Catalog.
For hiring managers to request ITS equipment, account creation, and other access for new employees.
Request an entry in the Monday Morning Minute.
For approved bring your own devices, request network access.
Request this service to ask ITS to move a printer to a new location and make the necessary configuration changes.
Submit a Work Order to the Facilities department using the SchoolDude platform.
Request the installation of software either on your work computer or for use in a computer lab.
The service I need is not listed in the Service Catalog.
Request a technician assist with the troubleshooting of your computer software.
The service I need is not listed in the Service Catalog.
Multi-factor authentication (MFA) is a method used to provide increased security for usernames and passwords. Massasoit requires usernames to be verified by a second method on a personal device. Users are required to set up and acknowledge a predetermined prompt after entering username/password.
Modify an existing report by adding output, changing the layout, or adding parameters.
The service I need is not listed in the Service Catalog.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.