My Recently Visited Services
Request supplies that are maintained in bulk by Facilities such as paper, letterhead, envelopes, etc.
A person has more than one record in the same system. The records may need to be merged.
The service I need is not listed in the Service Catalog.
Report a general issue with a College computer, such as the computer does not turn on, you're receiving an error message, or the computer is unresponsive.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
Report a problem with, or request repair of, an existing voicemail box.
Remove access for someone from an existing Argos report
Report suspicious activity to Information Technology Services for further investigation to determine whether a security risk has been identified.
Make a request for software to be installed from one or all computer labs across campus. This service request is intended to be able to ask for new software to be installed that may not already be present, rather than updating any software that is already installed.
Request new phone hardware or a new extension for an employee or department.
Need some general information about Information Technology Services available at Massasoit? Feel free to ask it here.
There are hundreds of Sharepoint and network folders in which are stored millions of files that are used by a variety of faculty, staff and students across campus. Use this form to request access to those files as required by your position, job or class.
Request correction/change of Caller ID display name.
ITS will change an account username one time per semester in accordance with our Account Policy
Submit a Work Order to the Facilities department using the SchoolDude platform.
Report a problem with Banner print jobs.
Report a problem with a current report, including missing data or erroneous results.
The service I need is not listed in the Service Catalog.
Information Technology Services can provide a wide array of event services for a large variety of event types. Offerings include everything from a small single-microphone setup to a large-scale live stream event in one of Massasoit's theatres. Recording services are NOT provided by ITS, but may be requested from the TV/Radio department.
Request changes or leave feedback regarding MyMassasoit portal content.
Report an error that you have received while using one of our enterprise software solutions.