My Recently Visited Services
Request this service to ask ITS to move a printer to a new location and make the necessary configuration changes.
VPN access may be available to authorized personnel. If you would like to request access, use the form attached to this service
Remove technology access for employees and authorized third parties who are ending their current position. This includes current employees who are leaving one position to begin another.
This service includes: evaluating Banner changes; process automation; and general technical support. Please do not use this service for reporting error messages.
Request a refresh (or clone) of a Banner test of development database. Clones provide a copy of production (PROD) as of a point in time and may be useful for testing, development, or reporting purposes. Refreshes must be coordinated amongst all users who may be using the environments.
This service will link you to the Event Management System (EMS) where you can request event-related items such as rooms, audio-visual, catering, facilities support, and more.
A person has more than one record in the same system. The records may need to be merged.
Multi-factor authentication (MFA) is a method used to provide increased security for usernames and passwords. Massasoit requires usernames to be verified by a second method on a personal device. Users are required to set up and acknowledge a predetermined prompt after entering username/password.
Request an account for a new employee, internal transfer, contractor, consultant, or other authorized personnel.
Make your request to have existing lab software updated to a new version.
Add, change, or delete content on another online medium, such as the Library or Athletics websites.
Report suspicious activity to Information Technology Services for further investigation to determine whether a security risk has been identified.
Report a problem with a printer on campus such as low supplies or a paper jam.
ITS will change an account username one time per semester in accordance with our Account Policy
Report a problem with, or request repair of, an existing voicemail box.
Request an event to be added to the portal or website calendar.
Remove access for someone from an existing Argos report
The service I need is not listed in the Service Catalog.
Request a room and specify the space requirements for facilities including the date/time, equipment, set-up, and related services (food, beverages, fees).
For requesting temporary administrative rights over your work computer.
Request new hardware, including but not limited to audio-visual equipment and computers for students, for a classroom or computer lab.