My Recently Visited Services
This service type is to be used when an end-user needs to have an upgrade or a patch put into our test or production environment. These requests should typically come from the Data Owners of an area.
Learn how to use the technology installed in your classroom or computer lab.
The service I need is not listed in the Service Catalog.
Arrange for audio-video equipment such as a laptop, projector, or document camera.
Submit a Work Order to the Facilities department using the SchoolDude platform.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
The service I need is not listed in the Service Catalog.
For hiring managers to request ITS equipment, account creation, and other access for new employees.
Request a new online form using Dynamic Forms. Forms can be routed for e-signatures and integrate with Banner.
Remove access for someone from an existing Argos report
Request new phone hardware or a new extension for an employee or department.
Request changes to Outlook Address information including Name, Title, Extension, and Room Number.
Request an entry in the Monday Morning Minute.
This service provides help with the purchase and acquisition of new IT hardware.
Request technology accessories such as docking station, mouse, keyboard, etc.
Request assistance moving your computer or telephone equipment to another location on campus.
Request supplies that are maintained in bulk by Facilities such as paper, letterhead, envelopes, etc.
A software phone, or softphone, is software that can be installed on your Massasoit-issued device or mobile phone to mimic your desk handset.
The service I need is not listed in the Service Catalog.
The service I need is not listed in the Service Catalog.
Request a technician assist with the troubleshooting of your computer software.
Request the installation of software either on your work computer or for use in a computer lab.
Request changes or leave feedback regarding MyMassasoit portal content.
Request service for issues relating to any classroom and/or AV technology in a classroom. This can include the computer, projectors, audio issues, Blu-Ray players, etc.