My Recently Visited Services
Request a key to a campus space. Keys should not be transferred between employees; keys should only be provided by and returned to Facilities.
This service includes: evaluating Banner changes; process automation; and general technical support. Please do not use this service for reporting error messages.
Request assistance with creating print and/or digital advertisements.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
This service provides consulting, coordination, and management of IT vendors, licensing, and purchases.
Remove access for someone from an existing Argos report
Report a problem connecting to one of the wireless networks
Support request for the Criminal Justice Information System (CJIS)
Report an error that you have received while using one of our enterprise software solutions.
ITS will change an account username one time per semester in accordance with our Account Policy
For password and authorization related issues. This includes being unable to login to MyMassasoit or the computers on campus.
A person has more than one record in the same system. The records may need to be merged.
Request an entry in the Monday Morning Minute.
The service I need is not listed in the Service Catalog.
Submit a Work Order to the Facilities department using the SchoolDude platform.
Request the deletion of a voicemail box. Removes all voicemail configuration and history.
Request access to an existing Argos report
The service I need is not listed in the Service Catalog.
Request this service to ask ITS to move a printer to a new location and make the necessary configuration changes.
Add, change, or delete content on another online medium, such as the Library or Athletics websites.
Request changes to Outlook Address information including Name, Title, Extension, and Room Number.
Report a general issue with a College computer, such as the computer does not turn on, you're receiving an error message, or the computer is unresponsive.
My phone has no dial tone, my message light isn't working, my phone won't ring, or my phone is going directly to voicemail.
Use this page for information on ordering supplies for your office printer or multifunction device
If your primary computer is approaching its end-of-life and has degraded performance, you can request a new one. Requests subject to budget considerations and technical merit.