Service Catalog

Categories (13)

Services in this category include password reset, accounts and devices for new hires, access changes, and more.

Services related to enterprise data requests and analysis, including Argos reporting from Banner, Degree Works, and other data systems.

View support services for desktops, laptops, and accessories, including equipment relocation and assistance.

Request classroom audio-video support or report an issue in a computer lab

Report issues or request help with network connectivity, wired and wireless.

Support for MSOffice, Adobe, Banner, DegreeWorks, BDM, GradesFirst and all other software.

Hardware requisitions, software licensing, and contracts as well as any related purchasing and renewal for the availability to the Massasoit community. Purchase requests should adhere to the College's Technology Purchasing Policy.

Support for College-provided phones and voice messaging.

Printing and scanning services such as scan-to-email, toner supplies, paper supplies, troubleshooting, and print funds.

Audio-video equipment requests and support for meetings and events.

Training topics include software features, audio-video equipment, and more.

Add, change, or remove content on the Massasoit website, the MyMassasoit portal, or the mobile app.

Request a project (new software/technologies) or a change to software/technologies already in use on campus.