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Categories (13)
Accounts & Permissions
Services in this category include password reset, accounts and devices for new hires, access changes, and more.
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Reporting & Analytics
Services related to enterprise data requests and analysis, including Argos reporting from Banner, Degree Works, and other data systems.
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Computers and Mobile Devices
View support services for desktops, laptops, and accessories, including equipment relocation and assistance.
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Classrooms & Computer Labs
Request classroom audio-video support or report an issue in a computer lab
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Network & Email
Report issues or request help with network connectivity, wired and wireless.
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Software Applications
Support for MSOffice, Adobe, Banner, DegreeWorks, BDM, GradesFirst and all other software.
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Technology Requisitions
Hardware requisitions, software licensing, and contracts as well as any related purchasing and renewal for the availability to the Massasoit community. Purchase requests should adhere to the College's Technology Purchasing Policy.
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Phones & Voicemail
Support for College-provided phones and voice messaging.
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Printing & Scanning
Printing and scanning services such as scan-to-email, toner supplies, paper supplies, troubleshooting, and print funds.
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Meetings & Events
Audio-video equipment requests and support for meetings and events.
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Technology Training
Training topics include software features, audio-video equipment, and more.
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Online Content
Add, change, or remove content on the Massasoit website, the MyMassasoit portal, or the mobile app.
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College Projects
Request a project (new software/technologies) or a change to software/technologies already in use on campus.
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Additional Resources
Popular Services
Request website edits
MyMassasoit portal feedback and change requests
Install new software
Request technology for a new employee (including internal transfers)
Request additional technology access
My Recently Visited Services
Classroom technology tutorial
Software Troubleshooting
Request new computer
Verify Security Awareness Training Completion
Training
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