Service Catalog

Categories (8)

Facilities

HVAC, electrical, plumbing, maintenance, and other services provided by the Facilities department.
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Human Resources

Human Resources provides guidance on talent acquisition (recruitment) and selection, training and development, compensation and benefits, policy and guidelines, employee and labor relations.
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Information Technology Services

Technology-related services, including hardware, software, and information access.
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Institutional Research

Institutional Research (IR) provides data-driven insights that inform the college's decision-making process. They collect, analyze, and report on a wide range of data, including student demographics, enrollment patterns, graduation rates, and student outcomes. These insights inform the college's strategic planning, resource allocation, policy development, and Educational Quality Assurance processes.

Service Overview
Use these services to request data, information, research and survey support from the Institutional Research team.
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Marketing and Communications

Communication and marketing tools and services that appeal to prospective students, current students, and other audiences. Requests for content and production must be made at least three weeks in advance. Submitting a ticket does not guarantee production, as deliverables are prioritized based on alignment with the College marketing and communications priorities and obligations.
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Meetings & Events

Audio-video equipment requests and support for meetings and events.
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Online Content

Add, change, or remove content on the Massasoit website, the MyMassasoit portal, or the mobile app.
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College Projects

Request a project (new software/technologies) or a change to software/technologies already in use on campus.
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