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Knowledge Base
Categories (11)
New to Massasoit? Start Here!
Get up to speed quick and easy.
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Classroom & Event Technology
Guides for using presentation technology.
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Network & Wi-Fi
Learn about how to connect to the Massasoit Secure network and other network-related services.
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Student Resources
Learn what resources are available for students and how to utilize them.
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Computers & Software
Information regarding general software like Microsoft Office and general use of computers.
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Password Change
Learn about how to reset your MyMassasoit password, creating secure passwords, and what to do after changing your password.
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Accounts & Access
Authentication and access to Massasoit academic and administrative systems, including MyMassasoit, Rave, and others.
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Email
Information about the email system, programs and websites that access it, and how to utilize it.
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Telephones
Documentation on campus telephone solutions, including desktop and cell phones, voicemail, and call routing.
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Printing
Articles about how to use printers on campus.
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Information Technology Services Policies
Policy documents that have been approved for publication
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Articles (3)
Pinned Article
Information Technology Services Help Desk
Massasoit ITS Help Desk Information
Pinned Article
Telecommuting Resources
Get ready to work remotely with this telecommuting guide.
Account Locking Issues
What to do if your account is locked or keeps locking.
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