Services A-Z (102)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Advertising Support

Communications and Marketing / Marketing Services / Advertising

B

Banner print jobs are not printing correctly

Information Technology Services / Printing & Scanning

Branded Materials

Communications and Marketing / Branded Materials

C

Change an existing report

Information Technology Services / Reporting & Analytics

Change phone features

Information Technology Services / Phones & Voicemail / Desktop phones

Change phone service plan

Information Technology Services / Phones & Voicemail / Mobile phones

CJIS Support

Information Technology Services

Classroom technology tutorial

Information Technology Services / Technology Training

College Style Guide

Communications and Marketing / Logos and Templates

Contribute to the Monday Morning Minute

Communications and Marketing / Communications / Internal Communications

Copy Writing & Editing Support

Communications and Marketing / Marketing Services / Copy Writing & Editing

D

Disable voicemail box

Information Technology Services / Phones & Voicemail / Voicemail

E

Edit other online content

Online Content

Employee termination

Information Technology Services / Accounts & Permissions

EMS: Configuration change request

Information Technology Services / Software Applications / Event Management System (EMS)

EMS: Request space or event-related services

Information Technology Services / Software Applications / Event Management System (EMS)

EMS: Support request

Information Technology Services / Software Applications / Event Management System (EMS)

G

Graphic Design Support

Communications and Marketing / Marketing Services

I

Information Technology Services Project Request

College Projects

Install new software

Information Technology Services / Software Applications / General Software

M

Make a suggestion for ITS operations

Information Technology Services / Technology Training

MyMassasoit portal feedback and change requests

Online Content

N

New employees and internal transfers

Information Technology Services / Accounts & Permissions

New report

Information Technology Services / Reporting & Analytics

New voicemail box

Information Technology Services / Phones & Voicemail / Voicemail

O

Order printing supplies

Information Technology Services / Printing & Scanning

P

Password reset

Information Technology Services / Accounts & Permissions

Photography Request

Communications and Marketing / Marketing Services / Photography

Print jobs (excluding Banner) are not printing correctly

Information Technology Services / Printing & Scanning

Printer move

Information Technology Services / Printing & Scanning

Printer needs service

Information Technology Services / Printing & Scanning

Public records request

Communications and Marketing

R

Remove access to a report

Information Technology Services / Reporting & Analytics

Renew or modify an existing software license agreement

Information Technology Services / Technology Requisitions

Report a classroom technology issue

Information Technology Services / Classrooms & Computer Labs

Report a lost or stolen device

Information Technology Services / Computers and Mobile Devices

Report a problem connecting to the wired network

Information Technology Services / Network & Email

Report a problem connecting to the wireless network

Information Technology Services / Network & Email

Report a problem with a computer

Information Technology Services / Computers and Mobile Devices

Report a problem with scan to email

Information Technology Services / Printing & Scanning

Report a problem with voicemail service

Information Technology Services / Phones & Voicemail / Voicemail

Report a security issue

Information Technology Services

Report an error message

Information Technology Services / Software Applications / Student Information Systems

Report an incorrect caller ID display name

Information Technology Services / Phones & Voicemail / Desktop phones

Report an issue with a desktop phone

Information Technology Services / Phones & Voicemail / Desktop phones

Report an Issue with a TCD Device

Information Technology Services / Network & Email

Report duplicate records for the same individual

Information Technology Services / Software Applications / Student Information Systems / Banner

Request a move or pickup

Information Technology Services / Computers and Mobile Devices

Request a new knowledge base article

Information Technology Services / Technology Training

Request a new network jack

Information Technology Services / Network & Email

Request a new online form

Online Content / Online Forms

Request a service not listed in the Service Catalog

Information Technology Services / Accounts & Permissions

Request a service not listed in the Service Catalog

Information Technology Services / Classrooms & Computer Labs

Request a service not listed in the Service Catalog

Information Technology Services / Computers and Mobile Devices

Request a service not listed in the Service Catalog

Information Technology Services / Network & Email

Request a service not listed in the Service Catalog

Information Technology Services / Phones & Voicemail

Request a service not listed in the Service Catalog

Information Technology Services / Phones & Voicemail / Desktop phones

Request a service not listed in the Service Catalog

Information Technology Services / Phones & Voicemail / Mobile phones

Request a service not listed in the Service Catalog

Information Technology Services / Phones & Voicemail / Voicemail

Request a service not listed in the Service Catalog

Information Technology Services / Printing & Scanning

Request a service not listed in the Service Catalog

Information Technology Services / Reporting & Analytics

Request a service not listed in the Service Catalog

Information Technology Services / Software Applications

Request a service not listed in the Service Catalog

Information Technology Services / Software Applications / General Software

Request a service not listed in the Service Catalog

Information Technology Services / Software Applications / Student Information Systems

Request a service not listed in the Service Catalog

Information Technology Services / Technology Requisitions

Request a service not listed in the Service Catalog

Information Technology Services / Technology Training

Request a service not listed in the Service Catalog

Online Content

Request a Software Phone (Softphone)

Information Technology Services / Phones & Voicemail

Request a Username change

Information Technology Services / Accounts & Permissions

Request access to a shared file or folder in SharePoint or on the network

Information Technology Services / Accounts & Permissions

Request access to an existing report

Information Technology Services / Reporting & Analytics

Request access to the VPN

Information Technology Services / Network & Email

Request additional technology access

Information Technology Services / Accounts & Permissions

Request an upgrade for an enterprise application (e.g., Banner, DegreeWorks, etc.)

Information Technology Services / Software Applications / Student Information Systems

Request Assistance with Multi-Factor Authentication

Information Technology Services / Accounts & Permissions

Request audio-visual equipment

Meetings & Events

Request changes to Outlook Address Book information

Information Technology Services / Accounts & Permissions

Request connectivity for a Bring Your Own Device

Information Technology Services / Network & Email

Request for software to be updated in a computer lab

Information Technology Services / Classrooms & Computer Labs

Request general information

Information Technology Services / Technology Training

Request Help with an Email Account

Information Technology Services / Network & Email

Request help with an existing form

Online Content / Online Forms

Request mobile phone

Information Technology Services / Phones & Voicemail / Mobile phones

Request new computer

Information Technology Services / Technology Requisitions

Request new office phone or extension

Information Technology Services / Phones & Voicemail / Desktop phones

Request new or replacement hardware for a classroom or computer lab

Information Technology Services / Classrooms & Computer Labs

Request new software for a computer lab

Information Technology Services / Classrooms & Computer Labs

Request refresh of a Banner test or development database

Information Technology Services / Software Applications / Student Information Systems / Banner

Request technical support for Banner

Information Technology Services / Software Applications / Student Information Systems / Banner

Request technical support for Degree Works

Information Technology Services / Software Applications / Student Information Systems / Degree Works

Request Temporary Admin Rights

Information Technology Services / Accounts & Permissions

Request website edits

Online Content

Requisition accessories

Information Technology Services / Technology Requisitions

Requisition hardware

Information Technology Services / Technology Requisitions

Requisition software

Information Technology Services / Technology Requisitions

Reserve classroom media equipment

Information Technology Services / Classrooms & Computer Labs

Reset voicemail password

Information Technology Services / Phones & Voicemail / Voicemail

Resolve problem with an Argos report

Information Technology Services / Reporting & Analytics

S

Social Media Post or Campaign Request

Communications and Marketing / Communications / Social Media

Software Troubleshooting

Information Technology Services / Software Applications / General Software

T

Training

Information Technology Services / Software Applications / General Software

V

Verify Security Awareness Training Completion

Information Technology Services / Technology Training