Popular Services
For hiring managers to request ITS equipment, account creation, and other access for new employees.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
The service I need is not listed in the Service Catalog.
Report a general issue with a College computer, such as the computer does not turn on, you're receiving an error message, or the computer is unresponsive.
Request access to an existing Argos report
The service I need is not listed in the Service Catalog.
The service I need is not listed in the Service Catalog.
Submit a Work Order to the Facilities department using the SchoolDude platform.
This service provides the option to change current phone features to an employee desk phone. Features include answering multiple extensions, adding additional quick dial extensions, adding quick dial 911, and others.
Please use this service if you're receiving SPAM messages, are getting emails bounced back for emails you know exist, or require confirmation about the delivery of an email.
Request assistance moving your computer or telephone equipment to another location on campus.
Information Technology Services can provide a wide array of event services for a large variety of event types. Offerings include everything from a small single-microphone setup to a large-scale live stream event in one of Massasoit's theatres. Recording services are NOT provided by ITS, but may be requested from the TV/Radio department.
A person has more than one record in the same system. The records may need to be merged.
Request the installation of software either on your work computer or for use in a computer lab.
The service I need is not listed in the Service Catalog.
Request Massasoit-branded promotional items from the College's existing inventory.
Request a room and specify the space requirements for facilities including the date/time, equipment, set-up, and related services (food, beverages, fees).
Request technology accessories such as docking station, mouse, keyboard, etc.
Add, change, or delete content on another online medium, such as the Library or Athletics websites.
Request updated or new, branded Massasoit business cards and/or name tags.
Request changes or leave feedback regarding MyMassasoit portal content.
For requesting temporary administrative rights over your work computer.
Request an entry in the Monday Morning Minute.
This service provides help with the purchase and acquisition of new software.