Popular Services
Submit a Work Order to the Facilities department using the SchoolDude platform.
Report a general issue with a College computer, such as the computer does not turn on, you're receiving an error message, or the computer is unresponsive.
For hiring managers to request ITS equipment, account creation, and other access for new employees.
Information Technology Services can provide a wide array of event services for a large variety of event types. Offerings include everything from a small single-microphone setup to a large-scale live stream event in one of Massasoit's theatres. Recording services are NOT provided by ITS, but may be requested from the TV/Radio department.
The service I need is not listed in the Service Catalog.
Request service for issues relating to any classroom and/or AV technology in a classroom. This can include the computer, projectors, audio issues, Blu-Ray players, etc.
Request a technician assist with the troubleshooting of your computer software.
Request an entry in the Monday Morning Minute.
The service I need is not listed in the Service Catalog.
Request assistance moving your computer or telephone equipment to another location on campus.
Request the installation of software either on your work computer or for use in a computer lab.
Remove technology access for employees who are ending their College service.
Request changes or leave feedback regarding MyMassasoit portal content.
Request technology accessories such as docking station, mouse, keyboard, etc.
Request a room and specify the space requirements for facilities including the date/time, equipment, set-up, and related services (food, beverages, fees).
VPN access may be available to authorized personnel. If you would like to request access, use the form attached to this service
The service I need is not listed in the Service Catalog.
The service I need is not listed in the Service Catalog.
The service I need is not listed in the Service Catalog.
My phone has no dial tone, my message light isn't working, my phone won't ring, or my phone is going directly to voicemail.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
ITS will change an account username one time per semester in accordance with our Account Policy