Popular Services
Information Technology Services can provide a wide array of event services for a large variety of event types. Offerings include everything from a small single-microphone setup to a large-scale live stream event in one of Massasoit's theatres. Recording services are NOT provided by ITS, but may be requested from the TV/Radio department.
Submit a Work Order to the Facilities department using the SchoolDude platform.
The service I need is not listed in the Service Catalog.
Request an entry in the Monday Morning Minute.
For hiring managers to request ITS equipment, account creation, and other access for new employees.
Report a general issue with a College computer, such as the computer does not turn on, you're receiving an error message, or the computer is unresponsive.
Request Massasoit-branded promotional items from the College's existing inventory.
Request support and approval to procure custom, branded materials for an event or program
The service I need is not listed in the Service Catalog.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
The service I need is not listed in the Service Catalog.
Arrange for audio-video equipment such as a laptop, projector, or document camera.
Request a technician assist with the troubleshooting of your computer software.
Request service for issues relating to any classroom and/or AV technology in a classroom. This can include the computer, projectors, audio issues, Blu-Ray players, etc.
Report a problem connecting to the wired network.
Request technology accessories such as docking station, mouse, keyboard, etc.
Request an event to be added to the portal or website calendar.
Request a room and specify the space requirements for facilities including the date/time, equipment, set-up, and related services (food, beverages, fees).
Please use this service if you're receiving SPAM messages, are getting emails bounced back for emails you know exist, or require confirmation about the delivery of an email.
This service is intended to help develop and support larger events, programs, and campaigns.