Popular Services
For hiring managers to request ITS equipment, account creation, and other access for new employees.
Report a general issue with a College computer, such as the computer does not turn on, you're receiving an error message, or the computer is unresponsive.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
Submit a Work Order to the Facilities department using the SchoolDude platform.
The service I need is not listed in the Service Catalog.
The service I need is not listed in the Service Catalog.
Remove technology access for employees who are ending their College service.
Request a technician assist with the troubleshooting of your computer software.
Request assistance moving your computer or telephone equipment to another location on campus.
Request the installation of software either on your work computer or for use in a computer lab.
The service I need is not listed in the Service Catalog.
Request help with a form that is not functioning correctly, displaying incorrect information, or is being misrouted.
Information Technology Services can provide a wide array of event services for a large variety of event types. Offerings include everything from a small single-microphone setup to a large-scale live stream event in one of Massasoit's theatres. Recording services are NOT provided by ITS, but may be requested from the TV/Radio department.
The service I need is not listed in the Service Catalog.
Report an error that you have received while using one of our enterprise software solutions.
ITS will change an account username one time per semester in accordance with our Account Policy
Modify an existing report by adding output, changing the layout, or adding parameters.
Request a key to a campus space. Keys should not be transferred between employees; keys should only be provided by and returned to Facilities.
If your primary computer is approaching its end-of-life and has degraded performance, you can request a new one. Requests subject to budget considerations and technical merit.
VPN access may be available to authorized personnel. If you would like to request access, use the form attached to this service
A person has more than one record in the same system. The records may need to be merged.
Support request for the Criminal Justice Information System (CJIS)
The service I need is not listed in the Service Catalog.
Add, change, or delete content on another online medium, such as the Library or Athletics websites.