Popular Services
Submit a Work Order to the Facilities department using the SchoolDude platform.
Information Technology Services can provide a wide array of event services for a large variety of event types. Offerings include everything from a small single-microphone setup to a large-scale live stream event in one of Massasoit's theatres. Recording services are NOT provided by ITS, but may be requested from the TV/Radio department.
Report a general issue with a College computer, such as the computer does not turn on, you're receiving an error message, or the computer is unresponsive.
The service I need is not listed in the Service Catalog.
Request an entry in the Monday Morning Minute.
Request service for issues relating to any classroom and/or AV technology in a classroom. This can include the computer, projectors, audio issues, Blu-Ray players, etc.
Request support and approval to procure custom, branded materials for an event or program
Assistance designing, administering, and analyzing surveys.
The service I need is not listed in the Service Catalog.
The service I need is not listed in the Service Catalog.
The service I need is not listed in the Service Catalog.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
Request a technician assist with the troubleshooting of your computer software.
For hiring managers to request ITS equipment, account creation, and other access for new employees.
Request Massasoit-branded promotional items from the College's existing inventory.
If your primary computer is approaching its end-of-life and has degraded performance, you can request a new one. Requests subject to budget considerations and technical merit.
Request assistance moving your computer or telephone equipment to another location on campus.
Report a problem connecting to the wired network.
Report suspicious activity to Information Technology Services for further investigation to determine whether a security risk has been identified.
Request a room and specify the space requirements for facilities including the date/time, equipment, set-up, and related services (food, beverages, fees).
For password and authorization related issues. This includes being unable to login to MyMassasoit or the computers on campus.