Documentation on campus telephone solutions, including desktop and cell phones, voicemail, and call routing.

Articles (6)

Pinned Article Making and receiving phone calls from home

Guide on how to use the Avaya Softphone service to make and receive calls from home using your office phone.

Create or Modify Voicemail Greeting

If you're going for a vacation and would like to update your outgoing voicemail message greeting or just started here at Massasoit, follow this guide to setup your voicemail.

Enabling Voicemail to Email

Turning on voicemail to email is simple. Follow these directions to get your voicemails wherever you are.

Reference Guide for New Phones

Guide on the basic features and functions of the phones located in offices and classrooms.

Retrieving Voicemails Off-Campus

Guide on how to listen to your voicemails without needing to be on campus.

Retrieving Voicemails On-Campus

Guide on how to listen to your voicemails using your office phone on campus.