Popular Articles

Massasoit offers Microsoft Office 365 as a free download to faculty, staff, and active students.
If you're getting an error message when trying to print about an XPS option, try following these instructions.
Guide on adding a shared network printer to your computer.
Massasoit ITS Help Desk Information
How to connect to the Wi-Fi network at Massasoit.
Guide to reset your password for the MyMassasoit Portal, whether you forgot it or just want to change it.
See a quick summary of the accounts and services provided to you how to get started as a student at Massasoit.
For students looking to access various Microsoft products through Azure Devops for Students.
Various Delete methods in Word
Steps to follow when recieving an invitation to share an MS Office document in another person's OneDrive account.
Guide on accessing your student email by using the Gmail application on your phone.
Provides a framework governing acceptable use of Massasoit Community College technology resources.
What to do if your account is locked or keeps locking.
Identifies minimum recommended hardware requirements for students' personal computers.
Accessing archived Emails
Guide on the basic features and functions of the phones located in offices and classrooms.
What you need to know about how long a student account remains active.
Guide on how to listen to your voicemails without needing to be on campus.
The purpose of this policy is to provide direction and guidelines for technology related purchases and the planning of technology projects at the college, regardless of the funding source. For the purposes of this policy technology assets can include hardware, software, or any other technical resource required to complete a planned initiative.
A guide for connecting to the Massasoit VPN.
Get ready to work remotely with this telecommuting guide.
Guide on how to use the Avaya Softphone service to make and receive calls from home using your office phone.
If you're going for a vacation and would like to update your outgoing voicemail message greeting or just started here at Massasoit, follow this guide to setup your voicemail.
Guide on how to access Microsoft Office 365 on the web for free to make use of Word, Powerpoint, Excel, and other Office applications.
The purpose of this policy is to establish a data classification scheme and set of protocols to ensure that Massasoit Community College remains in compliance with pertinent federal and Massachusetts state laws; to protect Massasoit students, faculty, and staff from unauthorized disclosure of confidential information; and to protect the College and its employees from financial and reputational harm.