Popular Services
For hiring managers to request ITS equipment, account creation, and other access for new employees.
The service I need is not listed in the Service Catalog.
Report a general issue with a College computer, such as the computer does not turn on, you're receiving an error message, or the computer is unresponsive.
Request the installation of software either on your work computer or for use in a computer lab.
The service I need is not listed in the Service Catalog.
Information Technology Services can provide a wide array of event services for a large variety of event types. Offerings include everything from a small single-microphone setup to a large-scale live stream event in one of Massasoit's theatres. Recording services are NOT provided by ITS, but may be requested from the TV/Radio department.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
Modify an existing report by adding output, changing the layout, or adding parameters.
My phone has no dial tone, my message light isn't working, my phone won't ring, or my phone is going directly to voicemail.
Request assistance moving your computer or telephone equipment to another location on campus.
Report an error that you have received while using one of our enterprise software solutions.
Request technology accessories such as docking station, mouse, keyboard, etc.
The service I need is not listed in the Service Catalog.
This service provides help with the purchase and acquisition of new IT hardware.
Please use this service if you're receiving SPAM messages, are getting emails bounced back for emails you know exist, or require confirmation about the delivery of an email.
The service I need is not listed in the Service Catalog.
Request changes or leave feedback regarding MyMassasoit portal content.
Request help with a form that is not functioning correctly, displaying incorrect information, or is being misrouted.
Arrange for audio-video equipment such as a laptop, projector, or document camera.
Request a technician assist with the troubleshooting of your computer software.
Remove technology access for employees who are ending their College service.
A person has more than one record in the same system. The records may need to be merged.
This service provides help with the purchase and acquisition of new software.