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Services or Offerings?
My phone has no dial tone, my message light isn't working, my phone won't ring, or my phone is going directly to voicemail.

A software phone, or softphone, is software that can be installed on your Massasoit-issued device or mobile phone to mimic your desk handset.

Request a conference phone for a meeting or event

All requests for mobile phones must be approved by Supervisors

Request new phone hardware or a new extension for an employee or department.

request a change in the current service on a Massasoit issued mobile phone

This service provides the option to change current phone features to an employee desk phone. Features include answering multiple extensions, adding additional quick dial extensions, adding quick dial 911, and others.

Add, change, or delete content that appears on

Request assistance moving your computer or telephone equipment to another location on campus.