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Services or Offerings?
Submit Work Order
  1. Services
  2. Facilities
Submit a Work Order to the Facilities department using the SchoolDude platform.
Request technical support for Degree Works
  1. Services
  2. Information Technology Services
  3. Software Applications
  4. Student Information Systems
  5. Degree Works
This service includes: evaluating Degree Works changes; process automation; and general technical support. Please do not use this service to report error messages.
Request Temporary Admin Rights
  1. Services
  2. Information Technology Services
  3. Accounts & Permissions
For requesting temporary administrative rights over your work computer.
Install new software
  1. Services
  2. Information Technology Services
  3. Software Applications
  4. General Software
Request the installation of software either on your work computer or for use in a computer lab.
Report an issue with a desktop phone
  1. Services
  2. Information Technology Services
  3. Phones & Voicemail
  4. Desktop phones
My phone has no dial tone, my message light isn't working, my phone won't ring, or my phone is going directly to voicemail.
Report a classroom technology issue
  1. Services
  2. Information Technology Services
  3. Classrooms & Computer Labs
Request service for issues relating to any classroom and/or AV technology in a classroom. This can include the computer, projectors, audio issues, Blu-Ray players, etc.
Report an error message
  1. Services
  2. Information Technology Services
  3. Software Applications
  4. Student Information Systems
Report an error that you have received while using one of our enterprise software solutions.
Request help with an existing form
  1. Services
  2. Online Content
  3. Online Forms
Request help with a form that is not functioning correctly, displaying incorrect information, or is being misrouted.
Software Troubleshooting
  1. Services
  2. Information Technology Services
  3. Software Applications
  4. General Software
Request a technician assist with the troubleshooting of your computer software.
Resolve problem with an Argos report
  1. Services
  2. Information Technology Services
  3. Reporting & Analytics
Report a problem with a current report, including missing data or erroneous results.
Request new software for a computer lab
  1. Services
  2. Information Technology Services
  3. Classrooms & Computer Labs
Make a request for software to be installed from one or all computer labs across campus. This service request is intended to be able to ask for new software to be installed that may not already be present, rather than updating any software that is already installed.
New employees and internal transfers
  1. Services
  2. Information Technology Services
  3. Accounts & Permissions
For hiring managers to request ITS equipment, account creation, and other access for new employees.
Request technical support for Banner
  1. Services
  2. Information Technology Services
  3. Software Applications
  4. Student Information Systems
  5. Banner
This service includes: evaluating Banner changes; process automation; and general technical support. Please do not use this service for reporting error messages.