How to Set Up Your Student Email on Your Phone

Issue/Question

  • How do I access my student email on my phone?
  • What app do I use to get my email?

Resolution

The Massasoit student email is a Google Apps email, and thus is handled by Google websites and applications. To set up the student email on your phone or mobile device, follow these instructions:

  1. Open the Gmail app on your phone. If you don't have this app already, it is a free download from the app store/play store.
  2. Navigate to "Add account" within the menus. Depending on your version of the app, this may look different:
    • On older versions of the Gmail app (with red menus), tap on the menu button in the top left, then tap on the dropdown on your email address to bring down the menu containing "Add account."
    • On newer versions of the Gmail app (with an all white appearance), tap on the profile picture located in the top right corner to bring up the menu containing "Add another account."
  3. In the "Set up email" screen, select Google from the list of options. You may need to enter your phone's PIN or passcode to go further.
  4. Sign in using your full Massasoit email address (username@massasoit.edu) as well as your password.
    • Depending on your version of Gmail as well as your device, the app may redirect you to a login screen that looks like the MyMassasoit Portal. If it does, simply log in on this screen as you normally would log in to the Portal, using your username and password.
  5. After verifying and connecting the email, the app should bring you back to the original screen with the email now set up.

That's it! Once you have the email set up, to access it, tap on it from the same menu you accessed to add the account in the beginning. 

If you experience any issues or need further help with this process, please contact the Massasoit ITS Help Desk at 508-588-9100x1139 or helpdesk@massasoit.mass.edu.

 

Details

Article ID: 73705
Created
Wed 3/13/19 1:15 PM
Modified
Tue 2/11/20 11:28 AM