How to Set Up RingCentral Account

Issue/Question

  • I just received an email from RingCentral regarding setting up my account. How do I do this? 

Resolution

  • You will receive a link in your email from RingCentral (support@ringcentral.com) which will contain a button to press. Please click the “Set up your account” button in the body of the email.
  • ALERT: This email will expire in 48 hours if this happens please reach out through your TeamDynamix ticket, or create a ticket or reach out to the Help Desk x1139, helpdesk@massasoit.mass.edu.
  • DO NOT click on the email link if the invite has expired as you will be making a faux account that is not connected to Massasoit and will take up to 7 days to fix. 
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This button will redirect you to your browser, where you will be presented with this screen on RingCentral’s website

  • Please set a PIN for your account. Once it is accepted, you will be redirected to the main screen in RingCentral’s website, where you can begin using your phone features, such as calling, and checking Voicemail.