MFA - Verify & Change MFA Methods

Overview

Multi-Factor Authentication (MFA) is Massasoit's security action that verifies your identity during log in to Massasoit resources from a non-Massasoit network. This tutorial explains how to access Microsoft 365 account settings to:

  • update your MFA verification method
  • add a second verification method
  • change mobile verification number
  • remove the trust from a lost device

Accessing MFA Options

  • Log onto the portal at https://my.massasoit.mass.edu
  • Click on your profile in the upper right-hand corner, then click on the My Account tab, and then finally under Account Settings click on Update Authentication Methods

MFA Options


1: Change your default verification method. Options include 1) App based authentication, 2) Phone call, 3) Phone text, 4) App based authentication or hardware token - code. Click a method and follow the prompts for setup.

2: Add a sign-in method. Provides a backup verification method if your first method is unavailable. Options include 1) Authenticator app, 2) Alternate phone, 3) Security Key

3: Change your verification phone number. Click Change. Add the new number in the text box and decide whether to verify the new number through text or phone call. Click Next then verify through the new phone. A message verifies the new number in the system.

4: Lost device. If you lose a device used for signing in, Microsoft recommends you sign out of all devices

 

 

Details

Article ID: 150082
Created
Mon 3/6/23 12:58 PM
Modified
Tue 8/8/23 10:20 AM