My Recently Visited Services
Request a technician assist with the troubleshooting of your computer software.
Request help using PaperCut to print from your mobile device to a designated printer.
Request this service to ask ITS to move a printer to a new location and make the necessary configuration changes.
This service provides consulting, coordination, and management of IT vendors, licensing, and purchases.
Assistance designing, administering, and analyzing surveys.
Remove access for someone from an existing Argos report
Request an information to be added to the College TV monitors.
For approved bring your own devices, request network access.
Request an account for a new employee, internal transfer, contractor, consultant, or other authorized personnel.
Request updated or new, branded Massasoit business cards and/or name tags.
Support request for the Criminal Justice Information System (CJIS)
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
Arrange for audio-video equipment such as a laptop, projector, or document camera.
Report a problem with a current report, including missing data or erroneous results.
Submit a Work Order to the Facilities department using the SchoolDude platform.
Request support and approval to procure custom, branded materials for an event or program
Request an email to be sent to employes and/or students.
ITS will change an account username one time per semester in accordance with our Account Policy
The service I need is not listed in the Service Catalog.
This service provides help with purchasing and acquisition of all technical equipment including docking station, mouse, keyboard, laptop, monitors, software, apps.
This could be a purchase request, a quote request, or a request for a new hire (faculty or staff). Members of the Information Technology Services department provide assistance with the quote process and on some occasions the actual purchase of hardware. All of the requests must receive approval from the requestor's budget approver. Purchases must adhere to the guidelines of the Massasoit Technology Purchasing Policy.
Request a room and specify the space requirements for facilities including the date/time, equipment, set-up, and related services (food, beverages, fees).