My Recently Visited Services
ITS will change an account username one time per semester in accordance with our Account Policy
Choose from a range of creative and production assistance for printed publications and a variety of marketing collateral for internal and external audiences.
Report an error that you have received while using one of our enterprise software solutions.
Request support and approval to procure custom, branded materials for an event or program
For hiring managers to request ITS equipment, account creation, and other access for new employees.
Request assistance with creating print and/or digital advertisements.
Multi-factor authentication (MFA) is a method used to provide increased security for usernames and passwords. Massasoit requires usernames to be verified by a second method on a personal device. Users are required to set up and acknowledge a predetermined prompt after entering username/password.
Information Technology Services can provide a wide array of event services for a large variety of event types. Offerings include everything from a small single-microphone setup to a large-scale live stream event in one of Massasoit's theatres. Recording services are NOT provided by ITS, but may be requested from the TV/Radio department.
The service I need is not listed in the Service Catalog.
My phone has no dial tone, my message light isn't working, my phone won't ring, or my phone is going directly to voicemail.
Request branded materials like tablecloths, table runners, step-and-repeats, and banners for events.
This service type is to be used when an end-user needs to have an upgrade or a patch put into our test or production environment. These requests should typically come from the Data Owners of an area.
Modify an existing report by adding output, changing the layout, or adding parameters.
Request a key to a campus space. Keys should not be transferred between employees; keys should only be provided by and returned to Facilities.
If your primary computer is approaching its end-of-life and has degraded performance, you can request a new one. Requests subject to budget considerations and technical merit.
Request an information to be added to the College TV monitors.
Submit a Work Order to the Facilities department using the SchoolDude platform.
Request access to an existing Argos report
Publicity request to share stories about Massasoit constituents' accomplishments and important happenings.
Request help with a form that is not functioning correctly, displaying incorrect information, or is being misrouted.
This service provides the option to change current phone features to an employee desk phone. Features include answering multiple extensions, adding additional quick dial extensions, adding quick dial 911, and others.