My Recently Visited Services
Assistance designing, administering, and analyzing surveys.
Report an error that you have received while using one of our enterprise software solutions.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
Request an email to be sent to employes and/or students.
Request changes or leave feedback regarding MyMassasoit portal content.
Request assistance moving your computer or telephone equipment to another location on campus.
The service I need is not listed in the Service Catalog.
This service provides help with purchasing and acquisition of all technical equipment including docking station, mouse, keyboard, laptop, monitors, software, apps.
This could be a purchase request, a quote request, or a request for a new hire (faculty or staff). Members of the Information Technology Services department provide assistance with the quote process and on some occasions the actual purchase of hardware. All of the requests must receive approval from the requestor's budget approver. Purchases must adhere to the guidelines of the Massasoit Technology Purchasing Policy.
ITS will change an account username one time per semester in accordance with our Account Policy
The service I need is not listed in the Service Catalog.
Request an event to be added to the portal or website calendar.
Information Technology Services can provide a wide array of event services for a large variety of event types. Offerings include everything from a small single-microphone setup to a large-scale live stream event in one of Massasoit's theatres. Recording services are NOT provided by ITS, but may be requested from the TV/Radio department.
The service I need is not listed in the Service Catalog.
Add, change, or delete content on another online medium, such as the Library or Athletics websites.
Please use this service if you're receiving SPAM messages, are getting emails bounced back for emails you know exist, or require confirmation about the delivery of an email.
Multi-factor authentication (MFA) is a method used to provide increased security for usernames and passwords. Massasoit requires usernames to be verified by a second method on a personal device. Users are required to set up and acknowledge a predetermined prompt after entering username/password.
Request a technician assist with the troubleshooting of your computer software.
Request new phone hardware or a new extension for an employee or department.
Request a room and specify the space requirements for facilities including the date/time, equipment, set-up, and related services (food, beverages, fees).
My phone has no dial tone, my message light isn't working, my phone won't ring, or my phone is going directly to voicemail.
Support request for the Criminal Justice Information System (CJIS)
Use this page for information on ordering supplies for your office printer or multifunction device