Popular Services
Information Technology Services can provide a wide array of event services for a large variety of event types. Offerings include everything from a small single-microphone setup to a large-scale live stream event in one of Massasoit's theatres. Recording services are NOT provided by ITS, but may be requested from the TV/Radio department.
Submit a Work Order to the Facilities department using the SchoolDude platform.
This service provides help with purchasing and acquisition of all technical equipment including docking station, mouse, keyboard, laptop, monitors, software, apps.
This could be a purchase request, a quote request, or a request for a new hire (faculty or staff). Members of the Information Technology Services department provide assistance with the quote process and on some occasions the actual purchase of hardware. All of the requests must receive approval from the requestor's budget approver. Purchases must adhere to the guidelines of the Massasoit Technology Purchasing Policy.
Choose from a range of creative and production assistance for printed publications and a variety of marketing collateral for internal and external audiences.
Report a general issue with a College computer, such as the computer does not turn on, you're receiving an error message, or the computer is unresponsive.
The service I need is not listed in the Service Catalog.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
The service I need is not listed in the Service Catalog.
The service I need is not listed in the Service Catalog.
Request an account for a new employee, internal transfer, contractor, consultant, or other authorized personnel.
Arrange for audio-video equipment such as a laptop, projector, or document camera.
Request Massasoit-branded promotional items from the College's existing inventory.
Request service for issues relating to any classroom and/or AV technology in a classroom. This can include the computer, projectors, audio issues, Blu-Ray players, etc.
There are hundreds of Sharepoint and network folders in which are stored millions of files that are used by a variety of faculty, staff and students across campus. Use this form to request access to those files as required by your position, job or class.
Request assistance moving your computer or telephone equipment to another location on campus.
The service I need is not listed in the Service Catalog.
Request a room and specify the space requirements for facilities including the date/time, equipment, set-up, and related services (food, beverages, fees).
Request an event to be added to the portal or website calendar.
Request branded materials like tablecloths, table runners, step-and-repeats, and banners for events.
Remove technology access for employees and authorized third parties who are ending their current position. This includes current employees who are leaving one position to begin another.
Request a technician assist with the troubleshooting of your computer software.
Request updated or new, branded Massasoit business cards and/or name tags.
Request support and approval to procure custom, branded materials for an event or program