Popular Services
Submit a Work Order to the Facilities department using the SchoolDude platform.
For hiring managers to request ITS equipment, account creation, and other access for new employees.
Request a technician assist with the troubleshooting of your computer software.
Report a general issue with a College computer, such as the computer does not turn on, you're receiving an error message, or the computer is unresponsive.
The service I need is not listed in the Service Catalog.
Please use this service if you're receiving SPAM messages, are getting emails bounced back for emails you know exist, or require confirmation about the delivery of an email.
The service I need is not listed in the Service Catalog.
Information Technology Services can provide a wide array of event services for a large variety of event types. Offerings include everything from a small single-microphone setup to a large-scale live stream event in one of Massasoit's theatres. Recording services are NOT provided by ITS, but may be requested from the TV/Radio department.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
Request support and approval to procure custom, branded materials for an event or program
Request an entry in the Monday Morning Minute.
This service provides help with the purchase and acquisition of new IT hardware.
Request updated or new, branded Massasoit business cards and/or name tags.
Request Massasoit-branded promotional items from the College's existing inventory.
Choose from a range of creative and production assistance for printed publications and a variety of marketing collateral for internal and external audiences.
For requesting temporary administrative rights over your work computer.
Request help with a form that is not functioning correctly, displaying incorrect information, or is being misrouted.
Request technology accessories such as docking station, mouse, keyboard, etc.
If your primary computer is approaching its end-of-life and has degraded performance, you can request a new one. Requests subject to budget considerations and technical merit.
This service provides help with the purchase and acquisition of new software.
Remove technology access for employees who are ending their College service.
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Report a problem with a printer on campus such as low supplies or a paper jam.
Request a key to a campus space. Keys should not be transferred between employees; keys should only be provided by and returned to Facilities.