Popular Services
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
Request an account for a new employee, internal transfer, contractor, consultant, or other authorized personnel.
Choose from a range of creative and production assistance for printed publications and a variety of marketing collateral for internal and external audiences.
The service I need is not listed in the Service Catalog.
Information Technology Services can provide a wide array of event services for a large variety of event types. Offerings include everything from a small single-microphone setup to a large-scale live stream event in one of Massasoit's theatres. Recording services are NOT provided by ITS, but may be requested from the TV/Radio department.
The service I need is not listed in the Service Catalog.
Submit a Work Order to the Facilities department using the SchoolDude platform.
Request updated or new, branded Massasoit business cards and/or name tags.
Request service for issues relating to any classroom and/or AV technology in a classroom. This can include the computer, projectors, audio issues, Blu-Ray players, etc.
Report a general issue with a College computer, such as the computer does not turn on, you're receiving an error message, or the computer is unresponsive.
Request a room and specify the space requirements for facilities including the date/time, equipment, set-up, and related services (food, beverages, fees).
Request a technician assist with the troubleshooting of your computer software.
Request Massasoit-branded promotional items from the College's existing inventory.
This service provides help with purchasing and acquisition of all technical equipment including docking station, mouse, keyboard, laptop, monitors, software, apps.
This could be a purchase request, a quote request, or a request for a new hire (faculty or staff). Members of the Information Technology Services department provide assistance with the quote process and on some occasions the actual purchase of hardware. All of the requests must receive approval from the requestor's budget approver. Purchases must adhere to the guidelines of the Massasoit Technology Purchasing Policy.
The service I need is not listed in the Service Catalog.
Remove technology access for employees and authorized third parties who are ending their current position. This includes current employees who are leaving one position to begin another.
Request support and approval to procure custom, branded materials for an event or program
Request assistance with creating print and/or digital advertisements.
Please use this service if you're receiving SPAM messages, are getting emails bounced back for emails you know exist, or require confirmation about the delivery of an email.
Request an event to be added to the portal or website calendar.
Request the installation of software either on your work computer or for use in a computer lab.
Use this page for information on ordering supplies for your office printer or multifunction device