Popular Services
Request an account for a new employee, contractor, consultant, or other authorized personnel.
Submit a Work Order to the Facilities department using the SchoolDude platform.
The service I need is not listed in the Service Catalog.
The service I need is not listed in the Service Catalog.
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
Please use this service if you're receiving SPAM messages, are getting emails bounced back for emails you know exist, or require confirmation about the delivery of an email.
Remove technology access for employees and authorized third parties who are ending their College service.
Report a general issue with a College computer, such as the computer does not turn on, you're receiving an error message, or the computer is unresponsive.
The service I need is not listed in the Service Catalog.
Information Technology Services can provide a wide array of event services for a large variety of event types. Offerings include everything from a small single-microphone setup to a large-scale live stream event in one of Massasoit's theatres. Recording services are NOT provided by ITS, but may be requested from the TV/Radio department.
Request a technician assist with the troubleshooting of your computer software.
Report a problem connecting to the wired network.
Request technology accessories such as docking station, mouse, keyboard, etc.
ITS will change an account username one time per semester in accordance with our Account Policy
Request a room and specify the space requirements for facilities including the date/time, equipment, set-up, and related services (food, beverages, fees).
If your primary computer is approaching its end-of-life and has degraded performance, you can request a new one. Requests subject to budget considerations and technical merit.
Choose from a range of creative and production assistance for printed publications and a variety of marketing collateral for internal and external audiences.
Request support and approval to procure custom, branded materials for an event or program
Request updated or new, branded Massasoit business cards and/or name tags.
For password and authorization related issues. This includes being unable to login to MyMassasoit or the computers on campus.
My phone has no dial tone, my message light isn't working, my phone won't ring, or my phone is going directly to voicemail.
Request Massasoit-branded promotional items from the College's existing inventory.
This service provides help with the purchase and acquisition of new IT hardware.
Request the installation of software either on your work computer or for use in a computer lab.