How to print from your personal device & campus lab computers

Massasoit uses PaperCut to manage its shared printers in places like computer labs and the library. You can send a document to a PaperCut printer from a campus computer or from your own personal device, such as your laptop or phone, then pick it up at any PaperCut printer. 

This guide covers where to find printers you can use on-campus, and how to print to them from your personal device, such as your laptop or phone. 

In order to follow these steps, you must be an active student or employee at Massasoit. 

 Printing to a faculty/staff office or department printer? Those printers aren't managed by PaperCut and work differently. You can find instructions on how to use those printers here: How to connect to a shared Xerox department printer

 

Jump to the part you need:

  1. How printing works
    1. What is PaperCut?
    2. How secure print release works
    3. Where are the printers?
       
  2. Before you start
     
  3. Print from a campus computer
     
  4. Print from your own device
    1. Installing PaperCut Mobility Print
    2. Printing from your device
       
  5. Pick up your printout
     
  6. Get help

 

1. How printing works

Printing to a PaperCut printer happens in two parts. First, you send your document to the campus print system from a computer or device. Then you go to a printer and release it, which tells the printer to print it. Your document doesn't print until you're standing at the printer.

 

1.1 What is PaperCut?

PaperCut is the system Massasoit uses to manage campus printers. It holds your print jobs until you pick them up, keeps track of what you print, and, for students, charges your print balance.

 

1.2 How secure print release works

When you print, your document goes into a secure waiting area instead of printing right away. You can think of it like a pharmacy pickup counter: your order is ready and waiting, but it's only handed over when you show up and prove it's yours.

This means:

  • Your documents stay private. Nobody else can pick up your printout from the tray.
  • You can pick up your printout at any PaperCut printer, not just the one closest to where you sent it.
  • Nothing prints until you release it, so you won't be charged for a document you forgot about or sent by mistake.

Jobs you don't release are deleted after 24 hours. If that happens and you still need to print it, simply send it again.

 

1.3 Where are the printers?

PaperCut printers are in the following shared spaces:

  • Brockton Campus
    • Library in the Student Center (Black & White, Color)
    • ARC in the Student Center (Black & White)
    • Business building, room B326 (Black & White)
  • Canton Campus
    • Library (Black & White, Color)
    • ARC (Black & White, Color)

More PaperCut printing locations will be made available in the future.

 

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2. Before you start

You'll need:

  • Your Massasoit username and password. Printing uses the same username and password you'd use to sign into the MyMassasoit Portal or on-campus computers.
  • Students: enough funds in your print balance.
    • For more information on how to check or add funds to your balance, you can reach out to the Library or Student Central.
  • If you're printing from your own device: a connection to the Massasoit Secure (students and employees) or Massasoit Guest Wi-Fi network on campus.

 

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3. Print from a campus computer

Computers in the library, ARC, and other rooms with PaperCut printers are set up and ready for you to print:

  1. Open the document you want to print and select File, then Print (or press Ctrl + P on the keyboard).
  2. Choose one of the PaperCut printers in the list:
    • Student_B&W_Print
    • Student_Color_Print
  3. Double check and change any desired settings, such as number of copies, single- or double-sided, etc.
  4. Select Print. Your job will now be sent to PaperCut and will wait for you to release it.
  5. Go to any PaperCut printer and release your job (section 5).

 

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4. Print from your own device

You can print from your own laptop or mobile device using PaperCut Mobility Print. You only need to set it up once per device. 

 

4.1 Installing PaperCut Mobility Print

To install Papercut Mobility Print on an personal device, click on the link for your device type:

  • Windows
     
  • MacOS
     
  • Android
     
  • ChromeOS
     
  • iOS
     
  • Not sure?
    • If you're not sure which link to click:
       
      • Laptop & desktop computers: 
        • Windows computers almost always have a Caps Lock key on the far left side and a Windows key  between Ctrl and Alt on the keyboard.
        • Chromebooks and other ChromeOS devices almost always have a Search key  on the far left side on the keyboard.
           
      • MacBooks, iMacs, other Apple computers: MacOS
         
      • iPhones & iPads: iOS
         
      • Other phones and tablets (such as Samsung or Google Pixel): Android

 

After clicking the link, follow the on-screen instructions to install Mobility Print.

 

4.2 Printing from your device

  1. Make sure you're connected to the Massasoit Wi-Fi:
  2. Open what you want to print and select Print.
    • Depending on the device and/or app you're printing from, the exact steps vary. In general:
      • On a computer, select File then Print.
      • On a mobile device such as a phone or tablet, open the app's menu and choose Print. If you don't see Print, try tapping a Share button.
  3. Choose one of the PaperCut printers in the list:
    • Student_B&W_Print
    • Student_Color_Print
  4. Go to any PaperCut printer and release your job (section 5).

 

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5. Pick up your printout

Once you've sent a print job, go to any PaperCut printer and sign in to release it:

  1. Sign in with your Massasoit username and password (your username is your email address without the @massasoit part).
    • Most PaperCut printers will have a touch-screen you'll use to sign in.
    • At the Brockton Library color printer (Student_Color_Print), sign in at the PaperCut Release Station computer.
  2. Your waiting print job(s) will appear on the screen.
    • For students, you'll see the cost along with each job.
  3. Select the job(s) you want and select Print.
  4. Collect your printout, then Sign Out on the screen or release station.

Always sign out when you're done. Otherwise, the next person could print or see your waiting jobs. 

 

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6. Get help

The ITS Help Desk is here to help with any step in this guide or any other questions you might have!

Contact us:

 Walk-in: the Fine Arts building on the Brockton campus, room FA456

 Phone: 508-588-9100 extension 1139

 Email: helpdesk@massasoit.mass.edu

 Business hours: Monday-Friday 8am-5pm

 

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