Fix for "Enable XPS option for Printer" error

Issue/Question

• When I print, it comes out with an "Error Notice" saying "The job was not printed because the XPS option is not enabled. Contact System Administrator to enable XPS on this device".

Resolution

• To resolve this issue, you'll need to remove the printer giving the error and re-add it (we have created thorough documentation on adding a printer here)
• Removing the printer can be done by going through the following steps:

1. First open the windows start menu by hitting the windows key
2. Click on settings
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3. Select Devices
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4. Click on Printers & Scanners
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5. Select the printer to remove and hit "Remove Device"
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6. Now that the printer is removed, please follow the steps to re-add it by clicking here

If you have any issues during this process or would like additional help, please contact the ITS Help Desk.